Shop

UnitingCare Community has over 130 Lifeline Shops across Queensland, provides cleaning rags for sale to industry and also exports some stock overseas. This smart and streamlined business process ensures the reusable donations we receive have a useful, longer life rather than ending up in landfill.

Proceeds from our shops, rag sales and export trade help fund Lifeline’s 24-Hour 13 11 14 Crisis Counselling Line, face-to-face counselling, financial counselling, community recovery and support programs for children and families. Funds raised in local Lifeline Shops fund local Lifeline services.

By purchasing second hand goods, such as clothing, accessories, books, bric-a-brac, furniture and cleaning rags, you are helping the environment by reducing air, water and land pollution and reducing the need for new natural resources like timber, petroleum and fibres to make new products.

Want to help the environment? There is something you can do. And it’s easy. Shop second hand and throw the environment a lifeline.

Throw the Environment a Lifeline

Lifeline Shops - Throw the environment a lifeline

In the past three decades, one-third of the planet’s natural resources have been consumed. On what? Making products - the newest electronics, the latest fashions, the fanciest consumables - which will all need to be replaced next year anyway. We are caught in an endless cycle of buying and re-buying items we don’t necessarily need.

As Queenslanders consider climate change to be the most important issue facing Australia – next to the Global Economic Crisis – UnitingCare Community is providing education about the environmental value of buying second-hand goods to highlight new and affordable ways of being environmentally friendly.

With about 130 Lifeline Shops located right across the state, many Queenslanders have the opportunity to enjoy the environmental, financial and social benefits of second hand shopping. 

Promote alternative and environmental shopping with our free resources.

Donate

Donating your reusable items to second hand charity stores prolongs the life an item as it gives someone else the opportunity to purchase something you no longer want or need.

Donating your reusable items for others to purchase reduces the need for Queenslanders to purchase new, imported goods which slows down the manufacturing of new product thereby reducing the emissions of carbon dioxide into the atmosphere, reducing global warming and the effects of climate change. Similarly, prolonging the life of an item also reduces landfill.

It is important to donate correctly. Lifeline encourages donations of reusable items such as clothing, accessories, books, bric a brac and furniture.

Items that cannot be accepted are torn or stained mattresses; broken lounges or broken furniture; ovens, dishwashers, cots or vertical blinds.

To donate small items, place them inside your nearest Lifeline clothing bin. To donate large items, call your local area warehouse to learn the closest drop-off point or to arrange a collection.

Your next donation of clothing, books and non-breakable bric-a-brac items can be made at your local Lifeline Bin or Lifeline Shop. Furniture donations are accepted at all Lifeline Supa Shops.

You can ring your nearest Lifeline warehouse for information on Lifeline Bin locations or to arrange a furniture pick up.

Your donations help fund Lifeline’s 24 Hour 13 11 14 Crisis Counselling Line, face-to-face counselling, financial counselling, community recovery and support programs for children and families.

Donation enquiries / pick up:
Brisbane                    07 3632 1010
Bundaberg                 07 4151 8800
Central Queensland   07 4922 7035
Fraser                        07 4122 9000
Gladstone                  07 4970 1600
Gold Coast                 07 5597 5363
Rockhampton             07 4930 7322
Ipswich                      07 3816 9633
Sunshine Coast         07 5409 1400
Caboolture                 07 5428 4240

Want to help the environment? There is something you can do. And it’s easy. Donate to a second hand charity store and throw the environment a lifeline.
 

Volunteer

You can now volunteer at a second hand charity store with the knowledge that you are helping the global environment as well as your local community.

You can help Lifeline sell more reusable products by volunteering at a Lifeline Shop, at one of our warehouses or at a special event like a Clothing Sale or Bookfest.

Volunteers are vital to the work of the Lifeline Shops and make up the majority of Lifeline’s Business employees. Volunteering is also a great way to meet new people, learn retail skills, put your own skills to use and have fun.

Lifeline encourages young people to consider volunteering at a Lifeline Shop or special event. We recognise that young people have unique needs and expectations and desire variety, challenge, fun and flexibility.

The Lifeline Shops in Queensland generally require a regular volunteer commitment of at least 4 hours per fortnight.

Special events such as Bookfests and Clothing Sales are held once or twice a year in many regions, offering flexible volunteering opportunities. These events always need volunteers to help set up and pack down and offer jobs such as cashier, pricer and sorter.

Want to help the environment? There is something you can do. And it’s easy. Volunteer at a second hand charity store and throw the environment a lifeline.

For more information on volunteering, contact email volunteer [at] lccq [dot] org [dot] au (UnitingCare Community's Volunteer Management team).

Work

UnitingCare Community is often looking for passionate people with retail experience who want to make a difference.

Our Shop Managers are responsible for the management and operations of the retail outlet and its team to achieve all business objectives and key outcomes.

This includes liaising with customers, managing stock and overseeing a small team including volunteers. Those working for Lifeline are able to demonstrate strong leadership skills, provide excellent customer service and have a genuine desire to succeed.

There may also be the opportunity for paid positions within our warehouses. Although many volunteers help sort, deliver, and display our stock, we do require staff to oversee and coordinate these tasks.

UnitingCare Community exists to strengthen the lives of individuals, families and communities through wide-ranging community services that deliver enhanced access, efficiency and outcomes to the people who matter the most - its clients. The funds raised from the organisation’s Business Division are used to help these clients. Lifeline’s Business Division in Queensland offers a challenging, rewarding environment in which to work.

As we’re part of the UnitingCare Queensland group of community service organisations, we have a strong values base namely: compassion, justice, respect, working together and leading through learning.

UnitingCare Community presently employs nearly 2,400 staff, is aided by more than 4,500 volunteers, runs 160 different programs and is located at almost 200 sites.

If you’re interested in working at a Lifeline Shop, at our warehouse or as a truck driver, you can visit our Job Vacancies page or send your expression of interest via email to our recruitment [at] lccq [dot] org [dot] au (Human Resources Department).

Lifeline Community Care offers generous salary packaging to maximise your take home pay.

Rags Sales

Lifeline endeavours to make the most of every item that is donated to us. Not all items donated to Lifeline are suitable for sale in our retail shops, but that doesn’t mean that they aren’t used or appreciated.

Lifeline Rags is our business operation that takes unsellable material donations such as clothing, linen, and drapery and turns them into cleaning rags. These rags are then sold to a variety of customers, particularly the trade and industrial sectors who use our product as an integral part of their day to day business activities.

Lifeline continues to have a very special relationship with our rags customers. Our business relationships are based on values of customer service generated through mutual respect, pride and warmth. Our Rags customers continue to be very loyal to Lifeline and the work that we do in the community, and they understand that by supporting our Rags business they are not only purchasing quality product but they are also supporting Lifeline and the services we provide for their local communities.

To view a list of types of rags we sell please click here. Please note that products available are subject to each region. Please contact your local Rags office to find out more information about products available.

Rags Locations

Brisbane

491 Bilsen Rd
Geebung 4034

P: (07) 3632 1020 or (07) 3632 1021
F: (07) 3632 1025
E: ragsales [dot] brisbane [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Thurs   7.30am - 4.00pm
Fri   7.30am - 2.00pm
Warehouse Hours:
Mon - Thurs   7.00am - 3.30pm
Fri   7.00am - 1.30pm

Special Deals:
Free delivery around Brisbane.

Bundaberg

Cnr Lester and Hazzard Streets
Bundaberg 4670

Bundaberg Supa Shop
70 Princess St
Bundaberg 4670

P: (07) 4151 8800
F: (07) 4154 1235
E: rags [dot] bundaberg [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   8.00am - 5.00pm

Special Deals
Free delivery around Bundaberg.

Other information:
Rags are available for sale in all Lifeline shops in Bundaberg region. These locations are Childers, Biggenden, Gayndah, Gin Gin, and Miriam Vale.
Rags can be purchased in 1kg bags, 10kg bags or 200kg bales.

Central Queensland

199 Campbell St
Rockhampton 4700

P: (07) 4930 7322
F: (07) 4921 3113
E: linda [dot] dwyer [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   8.30am - 4.30pm

Other information:
Rags are sold in options of 10kg bags or 150kg bales.

Fraser District and Wide Bay (Kingaroy and Murgon)

2 Oleander Drive
Maryborough 4650

P:(07) 4122 2059
F: (07) 4122 2059
E: david [dot] slean [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   7.00am - 2.30pm

Gold Coast

28 Industrial Avenue
Molendinar 4218

P: (07) 5510 4500
F: (07) 5597 5196
E: beverley [dot] ford [at] uccommunity [dot] org [dot] au or leanne [dot] johns [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   7.00am - 2.30pm

Special Deals
Consideration will be given to bulk orders.

Ipswich and West Moreton

128 Briggs Rd
Raceview 4305

P: (07) 3816 9633
F: (07) 3288 0366
E: ipswich [dot] rags [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   6.00am - 4.00pm

Special Deals:
Free delivery to Ipswich and surrounding areas

Far North Queensland

188 Aumuller St
Bungalow 5870

P: (07) 4050 4930
F: (07) 4031 6111
E: margaret [dot] mccahon [at] uccommunity [dot] org [dot] au

46 Punari St
Townsville 4810

P: (07) 4775 9165
E: alan [dot] davis [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   7.30am - 3.30pm

Sunshine Coast

608 Maroochydore Rd
Kunda Park 4556

P: (07) 5409 1401 or (07) 5409 1400
F: (07) 5445 6194
E: rhonda [dot] ferguson [at] uccommunity [dot] org [dot] au or gavin [dot] rissetto [at] uccommunity [dot] org [dot] au

Business Hours:
Mon - Fri   8.30am - 4.00pm

Attachments

ragguide.pdf - 35.66 KB

Resources

Lifeline's educational resources are ideal for community groups, businesses, schools and universities that are keen to inform on and promote practical ways to be environmentally friendly.

Please feel free to print (on recycled paper!) our fact sheets and posters to distribute in your workplace, community noticeboard or school.

You may wish to share our Community Services Announcements – available in print, audio and audio-visual formats – via a newsletter, email bulletin, blog or Facebook page! Why not contact your local newspaper, radio or TV station and suggest they run them as well?

Fact Sheet

Please feel free to print (on recycled paper!) our fact sheets to distribute in your workplace, community noticeboard or school.

Download the Throw the Environment a Lifeline fact sheet.

 

Attachments

TTEAL_Fact_Sheet.pdf - 347.96 KB

Posters

Please feel free to print (on recycled paper!) our posters to distribute in your workplace, community noticeboard or school.

 Download the Environment Shop Poster - Executive

 

 

 

 

 

 

 

 

 

 

 Download the Environment Shop Poster - Mother

 

 

 

 

 

 

 

 

 

 

 Download the Environment Shop Poster - Student

Attachments

Environment Shop Poster - Executive A3.pdf - 2.28 MB

Environment Shop Poster - Mother A3.pdf - 2.88 MB

Environment Shop Poster - Student A3.pdf - 3.04 MB

Shop Listings

UnitingCare Community has over 130 Lifeline Shops across Queensland, provides cleaning rags for sale to industry and also exports some stock overseas. This smart and streamlined business process ensures the reusable donations we receive have a useful, longer life rather than ending up in landfill.

Proceeds from our shops, rag sales and export trade help fund Lifeline’s 24-Hour 13 11 14 Crisis Counselling Line, face-to-face counselling, financial counselling, community recovery and support programs for children and families. Funds raised in local Lifeline Shops fund local Lifeline services.

By purchasing second hand goods, such as clothing, accessories, books, bric-a-brac, furniture and cleaning rags, you are helping the environment by reducing air, water and land pollution and reducing the need for new natural resources like timber, petroleum and fibres to make new products.

Want to help the environment? There is something you can do. And it’s easy. Shop second hand and throw the environment a lifeline.