Most people live their everyday lives in a balanced state that indicates some degree of harmony in their thoughts, feelings and physical needs. When sudden, traumatic events occur, this state of harmony is disrupted, and a strain is placed upon the resources and mental wellbeing of a person.
UnitingCare Community offers critical incident counselling for communities affected by sudden critical incidents such as a fatal car crash, a workplace injury, murder, suicide, or an issue or change that affects the entire community.
For communities affected by a natural disaster, UnitingCare Community operates a Community Recovery Program which provides psychological first aid to individuals and families to reduce the initial distress of someone feeling the effects of trauma and minimise the risk of further psychological harm.
People react differently to a sudden traumatic event, which can make it difficult to communicate with friends and family. If a friend, family member or colleague has experienced a traumatic event, you can help by doing the following:
Please remember, Lifeline telephone crisis supporters are available 24-hours a day on 13 11 14. Alternatively, contact your local UnitingCare Community office to find out how you may be able to receive critical incident support.
The Financial First Aid Line, 1800 007 007, is a first point of call for those in financial distress. Open from 9:00am - 6:00pm Monday-Friday, our Financial First Aid Counsellors are ready to provide you with free and independent financial advice.
Domestic and family violence is a pattern of abusive behaviours occurring in a relationship where there is unequal power. It occurs when one person attempts to physically or psychologically control or dominate another person.
The Department of Communities, Child Safety refers families to UnitingCare Community intervention services to work with families in addressing identified child protection concerns and to ensure the family has the capacity to care safely for their children.